Added: Sharlee Beckles - Date: 03.10.2021 09:22 - Views: 21910 - Clicks: 5136
Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Reduce the time and money spent answering repetitive questions with a support automation platform that enables you to escalate from tier-0 to tier-1 support with ease. Employees are inundated with s, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking.
Customers have a lot of questions, and they want answers at all hours of the day, every day—including weekends and holidays. Give your customers the experience they deserve with instant access to all of their FAQs. With your entire organization connected via one platform, your team will be more productive than ever. In addition to simplifying how support teams filter, organize, and answer inquiries, our helpdesk was deed to deflect tickets from being created in the first place. Capacity was built from the ground up on artificial intelligence.
By automating repetitive tasks, teams can focus on what matters most and increase productivity. With Capacity, your team can focus on what matters the most. Support automation is not just a collection of products, but instead a harmonious AI powered platform that empowers you to :. Use insights from Capacity to empower your employees and drive improved . State-of-the-art natural language processing means your team and customers can talk to Capacity just as they would another person.
No special syntax or code needed. The developer platform , that is. Connect any and all of your proprietary applications with Capacity without a sweat. Our human-in-the-loop CoPilot Console ensures that no question is ever left behind. Check out the latest news below. The following is an edited transcript of her conversation with David Karandish…. The St. Louis workplace startup helps its customers pull all of their organizational data together into a platform that makes company information more accessible to people inside the company….
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